Terms of Service — Sukooniya
Welcome to Sukooniya. These Terms of Service (“Terms”) govern your use of the Sukooniya website, including all content, features, products, and services offered through our site (the “Site”). By accessing or using our Site, you agree to comply with and be bound by these Terms.
1. Acceptance of Terms
By using our Site, you agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our website.
2. Products and Information
Sukooniya offers women’s comfort and heat therapy products designed to help relieve monthly discomfort, back pain, and waist pain.
All product descriptions, images, and prices are provided as accurately as possible. However, we do not guarantee that product descriptions, images, or other content on the Site are completely error-free. Prices and availability may change without prior notice.
Our products are not intended to replace professional medical advice, diagnosis, or treatment.
3. Orders and Payment
When placing an order, you agree to provide accurate and complete information. Sukooniya reserves the right to cancel or refuse any order if incorrect or incomplete details are provided.
We offer Cash on Delivery (COD) across Pakistan. Orders are confirmed through phone call or WhatsApp before dispatch. Orders not confirmed may be cancelled.
4. Shipping and Delivery
We deliver across Pakistan through trusted courier services. Delivery time is typically 2–4 working days, depending on location.
Delivery times are estimates and may vary due to unforeseen circumstances.
5. Returns and Exchanges
We offer a return or exchange policy for damaged or defective products. Customers must contact us within a specified period after receiving the product.
Products must be unused and returned in original packaging. Refunds (if applicable) will be processed according to our Return Policy.
6. Intellectual Property
All content on this Site—including text, logos, graphics, images, and designs—is the property of Sukooniya and is protected under applicable copyright laws. Unauthorized use or reproduction is strictly prohibited.
7. User Conduct
You agree not to use this Site for any unlawful or harmful activity. Any misuse, attempt to harm the Site, or fraudulent activity may result in termination of access.
8. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
9. Termination
Sukooniya reserves the right to suspend or terminate access to the Site without prior notice if these Terms are violated.
10. Changes to Terms
We may update these Terms from time to time. Continued use of the Site after changes are posted means you accept the updated Terms.
11. Contact Information
For any questions regarding these Terms, please contact us at:
Sukooniya@gmail.com
Thank you for shopping with Sukooniya.
We appreciate your trust in our brand.